Winners/HomeSense (January, 2007)

Winners/HomeSense (January, 2007)

CIPPIC filed a formal complaint on Jan.24, 2007 with the Privacy Commissioner, requesting a formal investigation into the widely-reported security breach suffered by the Winners group of companies and affecting consumers who shop at any Winners or HomeSense store in Canada. CIPPIC is concerned that Winners/HomeSense may be collecting customer information that they don't need, storing it for longer than they need to, and sharing it with other companies for secondary marketing purposes without the customers' full and informed consent. At the same time, the Commissioner initiated a joint investigation with the Privacy Commissioner of Alberta. A joint finding was issued in September 2007, finding the retailer in breach of PIPEDA in a number of respects.

Resources

• CIPPIC's complaint
• Report of findings